Privacy Policy

Last Updated: 30 June 2025

Open Heaven Ministries International is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information.

1. What Information We Collect

We may collect personal information from you in the following ways:

Contact Forms: When you fill out forms on our website, including for prayer requests, contact, or general inquiries.
Donations: When you make a donation, we collect your name, billing information, and email address.
Online Store: When you purchase items, we collect your name, shipping and billing address, phone number, email, and payment details.
Analytics: We use tools like Google Analytics and google search console to collect non-identifiable usage data (e.g., pages visited, location by country, time on site).

2. How We Use Your Information

We use your data to:

Respond to your messages and prayer requests.
Process your orders and donations.
Improve our website and outreach efforts.
Comply with legal obligations.

3. Cookies and Tracking

Our website may use cookies to enhance user experience. You can choose to disable cookies in your browser settings, although some features may not work as expected.

4. Third-Party Services

We may use trusted third-party services such as:

WooCommerce or similar plugins for handling orders.
Stripe/PayPal for processing payments securely.
Google Analytics for usage statistics.

These providers have their own privacy policies regarding how they handle your data.

5. Security

We implement security measures to protect your data using secure hosting, SSL encryption, and trusted third-party payment gateways.

6. Your Rights

You have the right to:

Request a copy of your data.
Ask us to delete your data.
Withdraw consent for communication.

To request, please email us at accounts@openheaven.org.au.

7. Changes to This Policy

We may update this policy from time to time. The updated version will always be available on this page.

8. Contact Us

Email: accounts@openheaven.org.au

Address: Robina Community Centre, 196 Robina Town Place, Robina